PRIVACY POLICY FOR AURORADOT

Coqnit Pte Ltd

Last Updated: Apr 28 2026

This Privacy Policy governs your use of the software application AuroraDot ("Application") for mobile and web devices, developed and operated by Coqnit Pte Ltd ("Company", "we", "us", or "our").

1. Application Use & Acceptance of Terms

This Privacy Policy and our Terms of Service become effective upon your download, access, or use of the Application. Use of the Application is at your own risk. You are responsible for ensuring that your use of the Application complies with all applicable laws and industry standards.

2. Information We Collect

2.1 Information You Provide Voluntarily

When you register for, access, or use the Application, you may provide us with:

• Registration Data: Name, email address, phone number, password, and account credentials;
• Transaction Data: Purchase history, payment information (processed securely via third-party payment processors), responses to offers or surveys;
• Support Communications: Information shared when contacting us for assistance or feedback;
• User-Generated Content: Project details, contact lists, notes, documents, or other data entered into the Application for business or personal management purposes;
• Preferences: Settings, notifications preferences, and customization choices.

We may use this information to:

• Provide, maintain, and improve the Application;
• Process transactions and send related confirmations;
• Communicate important updates, security alerts, and administrative messages;
• Deliver personalized features, support, and (with your consent) marketing communications.

2.2 Information Collected Automatically

When you access the Application, we may automatically collect:

• Device information (model, manufacturer, operating system, unique device identifiers);
• Network information (IP address, mobile carrier, browser type);
• Usage analytics (features accessed, time spent, interaction patterns, crash reports);
• Location data (if enabled and permitted by your device settings).

This data helps us optimize performance, troubleshoot issues, prevent fraud, and enhance user experience.

3. How We Use Your Information

We process your information to:

• Operate, secure, and personalize the Application;
• Fulfill contractual obligations and provide customer support;
• Comply with legal, regulatory, and enforcement requirements;
• Analyze usage trends and improve our services;
• Communicate with you about updates, promotions, or policy changes (you may opt out of marketing communications at any time).

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may disclose your data only in the following circumstances:

• Legal Compliance: When required by law, subpoena, court order, or governmental request;
• Protection of Rights: To enforce our Terms, protect the safety of users or the public, investigate fraud, or address security incidents;
• Business Transfers: In connection with a merger, acquisition, financing, or sale of assets, where user information may be transferred as a business asset. Affected users will be notified via email or prominent notice prior to any change in data handling practices;
• Service Providers: With trusted third-party vendors who assist in hosting, analytics, payment processing, or customer support—under strict confidentiality and data protection obligations.

5. Your Choices & Opt-Out Rights

• Uninstall: Stop all data collection by uninstalling the Application via your device or app store settings.
• Marketing Opt-Out: Unsubscribe from promotional emails by following the link in any message or contacting us directly.
• Data Requests: Request access, correction, deletion, or portability of your personal data by emailing contact@coqnit.com.
• Permissions: Manage device-level permissions (e.g., location, camera, contacts) through your device settings.

Note: Certain core functionalities may require specific data; disabling collection may limit Application features.

6. Data Retention & Management

We retain your personal information only as long as necessary to:

• Provide and maintain the Application;
• Comply with legal, accounting, or reporting obligations;
• Resolve disputes and enforce agreements.

To request deletion of your User-Provided Data, contact contact@coqnit.com. We will respond within a reasonable timeframe. Please note that anonymized or aggregated data may be retained for analytical purposes, and some data may be required for core Application functionality.

7. Children's Privacy & Parental Controls

The Application is primarily designed for users aged 13 and above (or 16 in jurisdictions where applicable). However, we recognize that parents or guardians may create accounts and allow children to engage with certain features, such as activity or gameplay.

7.1 Child Users & Data Collection

If a child accesses the Application under a parent-managed account:

• We do not knowingly collect direct personal identifiers (e.g., name, email, location) from children without verifiable parental consent.
• Activity / Gameplay data (e.g., progress, scores, preferences, interaction patterns) may be collected automatically to enable functionality, personalization, and analytics. Where such data is linked to an account associated with a child, we treat it as protected information under applicable children's privacy laws.
• All such data is used solely to:
  • Support the child's experience within the Application;
  • Provide parental dashboards or progress reports (if enabled);
  • Improve game design and safety features;
  • Prevent fraud or harmful behavior.

7.2 Parental Consent & Control

By allowing a child to use the Application, the parent or guardian:

• Confirms they are the legal guardian and consent to the collection and use of gameplay-related data as described herein;
• Acknowledges they may review, restrict, or request deletion of their child's data at any time;
• Agrees to supervise the child's use and ensure compliance with this Policy.

7.3 Parental Rights & Requests

Parents or guardians may:

• Opt out of non-essential data collection (e.g., analytics, personalization) via in-app settings or by contacting us;
• Request deletion of their child's data by emailing contact@coqnit.com (verification of guardianship may be required);
• Disable in-app purchases or social features via device or account settings.

We will respond to verified parental requests within 30 days. Note: Certain anonymized, aggregated gameplay data may be retained for product improvement and cannot be linked back to an individual child.

7.4 Reporting Concerns

If you believe a child has provided information without proper consent, or if you have concerns about child safety in the Application, please contact us immediately at contact@coqnit.com. We will investigate and take appropriate action, including data deletion where warranted.

8. Security Measures

We implement administrative, technical, and physical safeguards designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, secure development practices, and employee training.

However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security and encourage users to safeguard their credentials and devices.

9. Updates to This Privacy Policy

We may revise this Policy periodically to reflect changes in our practices, technology, or legal requirements. Updated versions will be posted within the Application and on our website, with the "Last Updated" date revised. Material changes will be communicated via email, in-app notification, or other prominent means. Continued use of the Application after changes constitutes acceptance of the updated Policy.

10. Your Consent

By downloading, accessing, or using the Application, you consent to the collection, use, disclosure, and processing of your information as described in this Privacy Policy. "Processing" includes collecting, recording, storing, adapting, retrieving, consulting, using, disclosing, erasing, or otherwise handling your data.

11. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

We aim to respond to all legitimate inquiries within 30 days.